LELEDO GmbH, trading as LEATHER FLOORING MANUFACTORY, Industriestrasse 11, 96317 Kronach, Germany
Last updated: September 2026
Scope: Part A applies to contracts with entrepreneurs, legal persons under public law, and special funds under public law. Part B applies to contracts with consumers within the meaning of Section 13 of the German Civil Code (BGB).
1.1 These General Terms and Conditions for Supplies and Services are referred to below as the TERMS.
1.2 SUPPLIER within the meaning of the TERMS is LELEDO GmbH, Industriestrasse 11, 96317 Kronach, Germany.
1.3 SUPPLIES within the meaning of the TERMS are all supplies and services provided by the SUPPLIER to the PURCHASER, including installation, fitting, commissioning, and service work as well as any accompanying documentation.
1.4 CONTRACT within the meaning of the TERMS is the agreement between the PURCHASER and the SUPPLIER, including all annexes, appendices, and supplements, concerning the content and performance of the SUPPLIES.
1.5 ACCEPTANCE within the meaning of the TERMS is the process by which the conformity of the SUPPLIES, or of part of the SUPPLIES, with the CONTRACT is established with binding effect for both parties.
1.6 PURCHASER within the meaning of the TERMS is the entrepreneur within the meaning of Section 14 BGB, the legal person under public law, or the special fund under public law (in each case including legal successors) that has placed the order with the SUPPLIER.
1.7 TEXT FORM is text form within the meaning of Section 126b BGB (in particular letter, fax, email).
1.8 CONSTRUCTION WORK within the meaning of the TERMS are SUPPLIES consisting in the construction, restoration, removal, or alteration of a building, or whose subject matter is used for a building in accordance with its customary use.
2.1 These TERMS apply to all SUPPLIES of the SUPPLIER, unless amended or supplemented by the CONTRACT.
2.2 These TERMS apply exclusively to persons within the meaning of clause A-I.1.6. In relation to consumers within the meaning of Section 13 BGB, Part B applies exclusively.
2.3 These TERMS, in the version applicable at the time the contract is concluded, also apply to future business between the parties.
2.4 Where the SUPPLIES constitute CONSTRUCTION WORK, Sections 650a et seq. BGB apply in addition. The application of the German Construction Contract Procedures (VOB/B) is validly agreed only where this has been expressly agreed in TEXT FORM.
Deviating, conflicting, or supplementary purchasing or business terms of the PURCHASER do not become part of the contract unless the SUPPLIER has expressly consented to their application in TEXT FORM. This also applies where the SUPPLIER accepts or performs the order without reservation in the knowledge of such terms.
4.1 Offers by the SUPPLIER are without obligation unless expressly designated as binding.
4.2 The nature and scope of the SUPPLIES are governed by the SUPPLIER's order confirmation in TEXT FORM. Where no express order confirmation is issued, the SUPPLIER's offer is decisive.
4.3 Ancillary agreements and amendments require confirmation by the SUPPLIER in TEXT FORM. Individual agreements take precedence over these TERMS in accordance with Section 305b BGB; TEXT FORM is sufficient as evidence of them.
4.4 Statements in catalogues, brochures, data sheets, samples, and illustrations are descriptions of performance, not guarantees as to quality. The SUPPLIER assumes a guarantee in the legal sense only where it expressly designates it as such.
5.1 The PURCHASER shall ensure in good time and at its own expense: unobstructed access to the installation site, a load-bearing and cleared substrate, the necessary official permits, connections for electricity and water, and lockable storage for materials and tools.
5.2 Before installation begins, the PURCHASER shall inform the SUPPLIER, without being asked, of the position of concealed cables and pipes and of any other conditions on site that are not openly apparent. If this information is not provided, the SUPPLIER is not liable for any damage caused as a result, unless the SUPPLIER is responsible for it.
5.3 If the PURCHASER fails to fulfil its obligations to cooperate, the performance periods are extended appropriately. Where this causes additional costs for the SUPPLIER, in particular through waiting times or wasted journeys, these shall be remunerated at the agreed rates or, failing that, at customary rates.
6.1 Where additional SUPPLIES become necessary after conclusion of the contract because the PURCHASER requests changes, has provided incorrect or incomplete information, the local conditions differ from those assumed under the contract, or official orders so require, the PURCHASER shall remunerate these at the agreed rates or, failing that, at customary rates. The SUPPLIER shall notify the expected additional costs and effects on deadlines in TEXT FORM before carrying out the work; the work is carried out following the PURCHASER's approval, unless waiting would entail significant disadvantages.
6.2 In the case of CONSTRUCTION WORK, Sections 650b and 650c BGB apply to instructions by the PURCHASER and to the resulting adjustment of remuneration.
6.3 The SUPPLIER reserves the right to make changes to design, production, materials, and execution, provided that the SUPPLIES are not thereby significantly altered in function, quality, or usability and the changes are reasonable for the PURCHASER.
7.1 The SUPPLIER reserves ownership, usage, and copyright in all technical and commercial information, drawings, calculations, costings, models, and other documents in physical or digital form that have passed from the SUPPLIER's business to the PURCHASER. They may be made available to third parties only with the SUPPLIER's prior consent in TEXT FORM.
7.2 The PURCHASER may use this information solely for the performance of the CONTRACT and for operating, servicing, and maintaining the SUPPLIES. No right to reproduce, replicate, or extend it is granted.
1. Unless agreed otherwise, prices are understood as [EXW Kronach, Incoterms 2020] for supplies of goods only, or as including installation on site but excluding packaging, transport, and disposal of old material in the case of installation work. Value added tax is added at the statutory rate where applicable.
2. Unless agreed otherwise, payments are to be made without deduction [within 30 days of the invoice date]. Receipt of payment by the SUPPLIER is decisive.
3. In the case of installation and construction work, the SUPPLIER is entitled to request instalment payments for work demonstrably performed in accordance with the contract (Section 632a BGB).
4. In the event of late payment, the PURCHASER owes default interest under Section 288 (2) BGB. The assertion of further damage caused by default remains unaffected.
5. The PURCHASER has a right of retention only to the extent that its counterclaims are undisputed, established by final court judgment, or ready for decision. The right to refuse performance under Section 320 BGB in respect of claims arising from the same contractual relationship remains unaffected.
6. The PURCHASER may set off only against counterclaims that are undisputed, established by final court judgment, or ready for decision.
7. If, after conclusion of the contract, it becomes apparent that the claim to payment is jeopardized by the PURCHASER's lack of ability to perform, Section 321 BGB applies. The SUPPLIER may make outstanding SUPPLIES conditional upon advance payment or the provision of security.
8. In the case of CONSTRUCTION WORK, the SUPPLIER's right to security for building contractors under Section 650f BGB remains unaffected.
9. For contracts with a term of more than four months: if the costs of materials, energy, freight, or personnel increase by more than 3 percent after conclusion of the contract, the SUPPLIER may adjust the price accordingly; if these costs fall, the SUPPLIER is obliged to reduce the price accordingly.
1. Performance periods follow from the agreements between the parties. Compliance with them presupposes that all commercial and technical questions have been clarified and that the PURCHASER has fulfilled its obligations to cooperate under clause A-I.5. Otherwise the periods are extended appropriately; this does not apply where the SUPPLIER is responsible for the delay.
2. Compliance with the periods is subject to correct and timely delivery to the SUPPLIER by its own suppliers. The SUPPLIER may rely on this only where it has concluded a matching covering transaction, is not responsible for the failure of delivery, and informs the PURCHASER without undue delay. If performance becomes permanently unavailable, both parties may withdraw from the contract; the SUPPLIER shall reimburse any consideration already provided without undue delay.
3. For supplies of goods only, the delivery period is met if the goods have left the works by the agreed date or readiness for dispatch has been notified. For installation work, the agreed completion or acceptance date is decisive, or failing that the notification of readiness for ACCEPTANCE.
4. If dispatch, installation, or ACCEPTANCE is delayed at the PURCHASER's request or for reasons for which the PURCHASER is responsible, the PURCHASER shall bear the resulting costs beginning one month after the corresponding notification. Where the goods are stored at the SUPPLIER's works, the SUPPLIER may charge a flat rate of 0.5% of the net invoice amount for each month commenced, up to a total of 5%. The PURCHASER remains free to prove that costs were lower, and the SUPPLIER to prove that they were higher.
5. If the SUPPLIER is in default, the PURCHASER may claim liquidated damages for delay of 0.5% for each completed week, up to a total of 5% of the net value of the delayed part of the performance. The SUPPLIER remains free to prove that the loss was lower or that no loss occurred. Further claims for damages are governed by section A-VIII.
6. If, after the due date, the PURCHASER sets a reasonable additional period which is not met, the PURCHASER is entitled to withdraw from the contract in accordance with statutory provisions; the statutory cases in which setting a period is dispensable remain unaffected.
7. Partial performance is permissible where it is reasonable for the PURCHASER and does not cause significant additional expense.
1. Events of force majeure entitle the SUPPLIER to postpone performance for the duration of the impediment plus a reasonable start-up period. The following are treated as equivalent to force majeure: industrial disputes, natural disasters, epidemics and pandemics, acts of war or terrorism, cyber attacks, acts of public authority including embargoes and sanctions, and other unforeseeable, unavoidable, and serious events outside the SUPPLIER's control.
2. The SUPPLIER shall notify the beginning and expected end of such circumstances without undue delay.
3. If the impediment lasts longer than four months, either party is entitled to withdraw in respect of the part not yet performed. Any consideration already provided will be refunded; no further claims exist.
1. For supplies of goods without installation, risk passes to the PURCHASER as soon as the goods have left the works. This also applies to partial deliveries and where the SUPPLIER has assumed shipping costs or delivery.
2. Where the SUPPLIER performs installation, fitting, or other work requiring acceptance, risk passes only upon ACCEPTANCE.
3. ACCEPTANCE is to take place on the agreed date or, failing that, without undue delay after notification of readiness for acceptance. The PURCHASER may refuse ACCEPTANCE only where material defects are present. A joint acceptance record shall be drawn up on the outcome. Section 640 (2) BGB remains unaffected.
4. If the PURCHASER puts the SUPPLIES into use before ACCEPTANCE, ACCEPTANCE is deemed to have taken place no later than twelve working days after use begins, provided the SUPPLIER has drawn the PURCHASER's attention to this in TEXT FORM.
5. If dispatch, installation, or ACCEPTANCE is delayed for reasons not attributable to the SUPPLIER, risk passes on the day on which readiness for dispatch or acceptance is notified. At the PURCHASER's request and expense, the SUPPLIER shall take out the insurance requested.
6. Where documentation in whose preparation the PURCHASER is required to cooperate cannot be presented in full at the acceptance date for reasons for which the PURCHASER is responsible, this does not constitute a material defect.
7. Where materials, works, or items provided by the PURCHASER or by third parties are incorporated, the SUPPLIER assumes no warranty for their quality and suitability, unless the SUPPLIER has itself inspected or selected them and is responsible for the defect. The SUPPLIER's duties of inspection and notification and its liability under section A-VIII remain unaffected.
1. The SUPPLIER retains title to the goods delivered (goods subject to retention of title) until all claims arising from the business relationship have been settled in full, including claims arising in future. This also applies where claims have been included in a current account and the balance has been struck and acknowledged.
2. The PURCHASER shall handle the goods subject to retention of title with care and shall insure them at its own expense at replacement value against theft, breakage, fire, water, and other damage. The PURCHASER hereby assigns its claims against the insurer up to the value of the goods subject to retention of title.
3. In the event of seizure or other intervention by third parties, the PURCHASER shall inform the SUPPLIER without undue delay in TEXT FORM and shall draw the third party's attention to the SUPPLIER's title.
4. The PURCHASER always carries out processing or transformation on behalf of the SUPPLIER, without any obligations arising for the SUPPLIER as a result. In the event of processing, combination, or mixing with other items, the SUPPLIER acquires co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the value of the other items. The PURCHASER shall store the sole or co-owned property free of charge.
5. If the goods subject to retention of title become an essential part of a plot of land or building (Sections 946, 94 BGB), the PURCHASER hereby assigns to the SUPPLIER its claims against the landowner or client up to the value of the goods subject to retention of title; the SUPPLIER accepts the assignment.
6. The PURCHASER is entitled to resell the goods subject to retention of title in the ordinary course of business. The PURCHASER hereby assigns the resulting claims to the SUPPLIER up to the agreed final invoice amount (including value added tax); the SUPPLIER accepts the assignment.
7. The PURCHASER remains authorized to collect these claims. The SUPPLIER will not revoke the collection authorization for as long as the PURCHASER duly meets its payment obligations, no application for insolvency proceedings has been filed, and there is no other deficiency in its ability to perform.
8. If the realizable value of the securities exceeds the claims to be secured by more than 10%, the SUPPLIER shall release securities of its choice on request.
9. In the event of conduct in breach of contract, in particular late payment, the SUPPLIER is entitled, after setting a reasonable period, to withdraw from the contract and to demand the return of the goods subject to retention of title. Taking back the goods constitutes withdrawal only where the SUPPLIER expressly declares this. The provisions of the German Insolvency Code remain unaffected.
1.1 The PURCHASER shall inspect the SUPPLIES without undue delay and notify any apparent defects without undue delay in TEXT FORM; hidden defects are to be notified without undue delay after discovery (Section 377 of the German Commercial Code, HGB).
1.2 The SUPPLIER will, at its option, remedy defective SUPPLIES or replace them with SUPPLIES free of defects. For work requiring acceptance, the right of choice lies with the SUPPLIER under Section 635 (1) BGB. Replaced parts become the property of the SUPPLIER.
1.3 The PURCHASER shall give the SUPPLIER the time and opportunity required for subsequent performance. In urgent cases where operational safety is at risk, or in order to prevent disproportionately large damage, the PURCHASER is entitled, after prior notification, to remedy the defect itself or have it remedied by third parties and to claim reimbursement of the necessary expenses. The same applies where the SUPPLIER is in default with subsequent performance.
1.4 The SUPPLIER shall bear the expenses necessary for subsequent performance, in particular transport, travel, labour, and material costs, to the extent that the complaint is justified. The obligation to reimburse expenses for removal and installation under Section 439 (3) BGB remains unaffected. If a request to remedy a defect proves to be unjustified, the SUPPLIER may claim reimbursement of the costs incurred, provided the PURCHASER could have recognized this.
1.5 If subsequent performance fails, is unreasonable, or the SUPPLIER allows a reasonable period to expire without result, the PURCHASER may withdraw from the contract or reduce the price in accordance with statutory provisions. There is no right of withdrawal in the case of an insignificant defect; the right to reduce the price remains.
1.6 No claims for defects exist in the case of only insignificant deviation from the agreed quality, or in the following cases, unless the SUPPLIER is responsible for the circumstances: unsuitable or improper use, faulty installation or commissioning by the PURCHASER or third parties, natural wear and tear, faulty or negligent handling, improper maintenance, unsuitable operating materials, defective construction or installation work by third parties, unsuitable ground conditions, and chemical, electrochemical, or electrical influences.
1.7 If the PURCHASER or a third party carries out improper repairs or modifications, the SUPPLIER is not liable for the consequences. The burden of proving that the defect is attributable to this lies with the SUPPLIER.
1.8 Statutory rights of recourse within a supply chain (Sections 445a, 445b, 478 BGB) remain unaffected.
2.1 If use of the SUPPLIES in accordance with the contract at the agreed place of use infringes third-party industrial property rights or copyright, the SUPPLIER shall, at its own expense, obtain the right to continued use or modify the SUPPLIES in a reasonable manner so that the infringement no longer exists. If this is not possible on economically reasonable terms or within a reasonable period, either party is entitled to withdraw from the contract. The SUPPLIER shall indemnify the PURCHASER against undisputed claims, or claims established by final court judgment, of the holders of the rights concerned.
2.2 These obligations exist only if the PURCHASER informs the SUPPLIER without undue delay, provides reasonable support in defending the claim, leaves all defensive measures including out-of-court settlements to the SUPPLIER, the defect of title is not based on a specification by the PURCHASER, and the infringement is not based on unauthorized modification or use not in accordance with the contract.
1. The SUPPLIER is liable without limitation
2. In the case of slightly negligent breach of a material contractual obligation, the SUPPLIER's liability is limited to the foreseeable damage typical of the contract at the time it was concluded. Material contractual obligations are those whose fulfilment makes proper performance of the CONTRACT possible in the first place and on whose observance the PURCHASER may regularly rely.
3. Liability is otherwise excluded, in particular for indirect and consequential damage such as loss of production, loss of profit, standstill costs, loss of use, loss of orders, and increased operating, maintenance, or personnel costs, unless a case under clause 1 or 2 applies.
4. Liability under clause 2 is limited per occurrence to [amount / order value], but at least to the sum insured under the SUPPLIER's public liability insurance.
5. Where liability is excluded or limited, this also applies to the personal liability of the SUPPLIER's legal representatives, employees, and vicarious agents.
6. This does not involve any change in the statutory burden of proof to the PURCHASER's detriment.
7. These provisions also apply to claims arising from culpably omitted or incorrect advice and from breach of other ancillary contractual obligations.
1. Claims for defects are time-barred
2. Irrespective of clause 1, the statutory limitation periods apply to claims based on intent, gross negligence, and fraudulent concealment, to claims for injury to life, body, or health, to claims under the German Product Liability Act, to claims under Section 438 (1) no. 1 BGB, to rights of recourse under Sections 445a, 445b, 478 BGB, and where a guarantee has been assumed.
3. The statutory limitation periods apply to all other claims. The provisions on suspension, suspension of expiry, and recommencement remain unaffected.
1. The parties shall treat all non-public information of the other party as confidential and use it exclusively for the purposes of the contract. This obligation continues for three years after the contract ends. Statutory disclosure obligations remain unaffected.
2. The SUPPLIER processes personal data in accordance with statutory provisions, in particular the General Data Protection Regulation. Details can be found in the privacy policy at [insert URL].
3. Performance of the contract is subject to there being no impediments arising from foreign trade legislation, embargoes, or sanctions. The PURCHASER shall ensure that the SUPPLIES are not used or passed on in breach of applicable export control law.
1. The PURCHASER may transfer rights and obligations under the CONTRACT only with the SUPPLIER's prior consent in TEXT FORM. Section 354a HGB remains unaffected.
2. If a provision is invalid or unenforceable, the validity of the remaining provisions is unaffected. The statutory provisions take the place of the invalid provision (Section 306 (2) BGB).
3. German law applies exclusively, to the exclusion of the conflict-of-law rules of private international law and of the UN Convention on Contracts for the International Sale of Goods (CISG).
4. The place of performance is the SUPPLIER's registered office in Kronach, or, for installation work, the agreed installation site.
5. The exclusive place of jurisdiction for all disputes is the SUPPLIER's registered office in Kronach, provided the PURCHASER is a merchant, a legal person under public law, or a special fund under public law. The SUPPLIER is also entitled to bring proceedings at the PURCHASER's general place of jurisdiction. Mandatory statutory places of jurisdiction, in particular the exclusive place of jurisdiction of the location of the property, remain unaffected.
A consumer is any natural person who concludes the contract for purposes that are predominantly outside their trade, business, or profession (Section 13 BGB).
1.1 These terms apply to all contracts between LELEDO GmbH (referred to below as "we") and consumers (referred to below as "you") for the supply of goods and for installation, fitting, and service work.
1.2 The version applicable at the time the contract is concluded is decisive.
1.3 Terms of yours that differ from these become part of the contract only where we have expressly consented to their application in text form.
2.1 Our offers are without obligation unless expressly designated as binding. We will hold an offer designated as binding open for 30 days from receipt.
2.2 The contract comes into existence when you accept our binding offer or when we confirm your order in text form.
2.3 We store the text of the contract and send it to you together with these terms in text form.
2.4 The language of the contract is German.
3.1 Where the contract was concluded away from our business premises — in particular at your home or on site — or exclusively by means of distance communication, you have a statutory right of withdrawal.
3.2 The details can be found in the withdrawal instructions and model withdrawal form provided to you separately, which form part of the contract.
3.3 If we are to begin performing services or works before the withdrawal period has expired, we require your express request in text form. If you then withdraw, you owe compensation for the value of the services performed up to that point (Section 357 (8) BGB).
3.4 Where the contract is a consumer construction contract within the meaning of Section 650i BGB, the special provisions of Sections 650i to 650n BGB apply, in particular those on the construction description and on the right of withdrawal under Section 650l BGB.
4.1 All prices are final prices and include statutory value added tax. Any additional delivery, travel, and disposal costs are shown separately before the contract is concluded.
4.2 Unless agreed otherwise, payment falls due without deduction within 8 days of receipt of the invoice, following acceptance of the work or delivery of the goods.
4.3 We are entitled to request instalment payments up to the value of the work we have performed in accordance with the contract (Section 632a BGB).
4.4 In the case of a consumer construction contract, instalment payments may not exceed 90% of the total remuneration in total; you are entitled to security for timely completion free of material defects amounting to 5% of the remuneration (Section 650m BGB).
4.5 Your statutory rights of set-off and retention remain unaffected.
5.1 Agreed dates apply only where they are expressly designated as binding. Otherwise they are expected dates.
5.2 You will ensure that the installation site is accessible and cleared on the agreed date, that the necessary connections are available, and that official permits are in place.
5.3 Before installation begins, you will inform us of the position of concealed cables and pipes, to the extent that this is known to you or the relevant documents are available to you.
5.4 If you do not meet your obligations to cooperate, the periods are extended appropriately. We may claim additional costs, in particular for wasted journeys, only to the extent that you are responsible for the delay.
5.5 Your statutory rights in the event of default remain unaffected.
6.1 For supplies of goods without installation, risk passes to you as soon as the goods are handed over to you (Section 475 (2) BGB).
6.2 For installation, fitting, and other works, risk passes upon acceptance.
6.3 After completion we will ask you to accept the work. You may refuse acceptance where material defects are present; stating one defect is sufficient for this. If you do not refuse acceptance within a reasonable period set by us, stating at least one defect, acceptance is deemed to have taken place — we will expressly draw your attention to this in text form when asking you to accept the work (Section 640 (2) BGB).
6.4 At your request, acceptance will be documented in a joint record.
The goods delivered remain our property until the delivery concerned has been paid for in full. There is no further retention of title in respect of other claims.
8.1 The statutory rights in respect of defects apply. For supplies of goods these are governed by Sections 434 et seq. BGB and by the provisions on the sale of consumer goods (Sections 474 et seq. BGB); for installation and works, by Sections 633 et seq. BGB.
8.2 If a defect in delivered goods becomes apparent within one year of the passing of risk, it is presumed that the goods were already defective when risk passed (Section 477 BGB).
8.3 The limitation period for claims in respect of defects is
8.4 A guarantee going beyond the statutory rights in respect of defects exists only where we have expressly assumed it in text form. Manufacturer guarantees remain unaffected.
9.1 We are liable without limitation in cases of intent and gross negligence, for injury to life, body, or health, for fraudulent concealment of a defect, to the extent of any guarantee assumed, and under the German Product Liability Act.
9.2 In the case of slightly negligent breach of a material contractual obligation, our liability is limited to the foreseeable damage typical of the contract at the time it was concluded. Material contractual obligations are those whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely.
9.3 Our liability is otherwise excluded.
9.4 These limitations also apply for the benefit of our legal representatives, employees, and vicarious agents. This does not involve any change in the statutory burden of proof to your detriment.
We process your personal data in accordance with the General Data Protection Regulation and the German Federal Data Protection Act. Details of purposes, legal bases, storage periods, and your rights can be found in our privacy policy at https://lederboden-manufaktur.de/datenschutz/.
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
12.1 German law applies. Mandatory consumer protection provisions of the state in which you have your habitual residence remain unaffected.
12.2 No special place of jurisdiction is agreed; the statutory provisions apply.
12.3 Should a provision be invalid, the remainder of the contract remains valid. The statutory provisions take the place of the invalid provision.
LELEDO GmbH | trading as LEATHER FLOORING MANUFACTORY | Industriestrasse 11 | 96317 Kronach | Germany
This is a translation of our German General Terms and Conditions, provided for convenience only. The language of the contract is German, and in the event of any discrepancy the German version prevails.
